Outbound
Database loading, dialing, schedules and retries. Multi-number per customer.
AI Studio
A platform for virtual agents
Design and operate voicebots and chatbots with agentic AI, RAG and advanced analytics. Respond with zero wait, scale to millions of conversations and improve conversions with optimized costs.
Solution
Servicebots AI Studio combines generative conversational AI, agentic orchestration and low-code tools to launch and scale virtual agents with a "Wow" factor that sound and assist your customers like a person.
🎙️ Voicebots (telephony)
Answer calls instantly and execute massive outbound with schedule compliance.
💬 Chatbots (digital channels)
WhatsApp, Web and App with unified context.
🧠 Agentic AI
Negotiates, handles objections and completes complex processes.
🛡️ Security & Compliance
Privacy, auditability and end-to-end traceability.
Virtual agents
How it works
1
Visual design
Create and customize the conversational flow with an intuitive interface.
2
Prompt Assistant
AI interviews and generates the optimal prompt for your agent.
3
Automatic construction
Generate your voicebot or chatbot with a single click and without code.
4
Intelligent testing
Evaluate precision, coherence and compliance with validation AI.
5
Publication and monitoring
Activate dashboards with advanced analytics and continuous improvement.
Integration with corporate applications
Connectors to CRM/ERP/Core, Webhooks and SDKs. RAG with knowledge import (PDF, HTML, DOCX, URLs, FAQs).
CRM
Synchronization of contacts, opportunities and cases.
ERP
Inventory, orders and invoicing.
APIs & Webhooks
Real-time events and orchestration.
Campaign automation
Optimize your contact campaigns with customers and prospects, integrating outbound, inbound and advanced analytics.
Inbound
0 wait in demand peaks and referral to human with traceability.
Analytics
Results, heatmaps, recordings and transcripts.
Possible expected benefits
Typical indicators observed after the adoption of generative agents.
⏱️ −40% to −70%
Wait times
✅ +30% to +60%
First contact resolution (FCR)
📈 +15% to +25%
CSAT / NPS
💸 −20% to −50%
Cost per service